Shipping info
Make sure to enter your shipping information during checkout to see your available rates.
Most orders are processed within 1-2 days. You’ll receive a tracking number as soon as your order ships.
Rest assured, we’re working hard to deliver your order as soon as possible.
Domestic Shipping: Our standard shipping typically takes anywhere from 2-10 business days based on the shipping method you choose at checkout.
International Shipping: Depending on the location selected, international shipping typically takes up to 3 weeks to arrive.
Lost/Stolen/Mis-Delivered packages: We ship with only the most reliable carriers worldwide including FedEx, USPS, and UPS. Once your package leaves our warehouse, CandleMines cannot be responsible for lost, stolen or mis-delivered packages, BUT we want you to have the best possible experience with our company and will work with you to find a mutually agreeable solution!
Please contact the carrier assigned to your order and see if they have any insight. If they are unable to assist, please email us at help@candlemines.com so we can work with you to resolve this!
Free Shipping:
We currently offer free shipping for orders totaling over $100 before shipping and tax.
If you apply a discount, this may reduce your subtotal to the point where you are disqualified from free shipping; in some cases you may save more with your discount compared to free shipping, so make sure to double check so that you get the best deal possible!
**Please note that free shipping does not apply to the following areas: Canada, Europe, Pacific Non-Contiguous United States **